Orders & Shipping Information
Processing Time
Most orders are processed within 1–2 business days (excluding weekends and holidays). During peak seasons (May–August), please allow 3–5 business days for order processing.
Shipping Options & Delivery Times
- Standard Shipping (Domestic): 3–7 business days
- Expedited Shipping (Domestic): 2–3 business days
- International Shipping: 7–21 business days (varies by destination)
Shipping Costs
- Free Standard Shipping on orders over $100 (domestic)
- Flat-Rate Shipping for orders under $100
- International Shipping Fees calculated at checkout
Order Tracking
- A tracking number will be emailed once your order ships.
- Allow 24–48 hours for tracking information to update.
International Orders
- Customers are responsible for:
- Customs duties & import taxes
- Compliance with local regulations
- Delivery times are estimates and not guaranteed.
Undeliverable Packages
- If a package is returned due to an incorrect address or failed delivery attempts, we will contact you via email.
- Additional shipping fees may apply for resending.
Holiday & Peak Season Shipping
- Extended processing times may apply during promotional periods and holidays.
- Check our website for holiday shipping deadlines.
Damaged or Lost Packages
- Report issues within 14 days of delivery.
- Provide photos of damaged items and packaging for assistance.
Returns & Exchanges
- See our [Returns Policy] for eligibility and instructions.
Questions?
Visit our [Help Center] for additional support.