Returns & Exchanges Policy
RETURN WINDOW
- Unworn, undamaged items may be returned within 30 days of delivery
- Must include original packaging, tags, and dust bags
- Final sale items (marked at purchase) cannot be returned
HOW TO RETURN
- Initiate your return through your account dashboard
- Print the prepaid return label (U.S. customers only)
- Package items securely in original packaging
- Drop off at any UPS location (U.S.) or follow international return instructions
REFUNDS
- Processing time: 5-10 business days after we receive your return
- Original payment method will be credited
- Return shipping is free for U.S. orders; international customers pay return shipping
- Original shipping fees are non-refundable
EXCHANGES
- Available for size exchanges only (subject to availability)
- Must initiate exchange within return window
- Follow standard return process and place a new order for desired size
INTERNATIONAL RETURNS
- Customers responsible for return shipping and customs fees
- Must include all customs documentation
- Refunds issued in original currency minus shipping costs
DAMAGED/DEFECTIVE ITEMS
- Contact us within 7 days of delivery
- Provide photos of:
- Product defect/damage
- Original packaging condition
- We’ll cover return shipping costs
STORE CREDIT OPTION
- May request e-gift certificate instead of refund
- Never expires
- Delivered via email within 24 hours
HOLIDAY EXTENSION
- Purchases made November 15 – December 31 may be returned until January 31
QUESTIONS?
Visit our [Help Center] for additional support